If you would like to exchange your Vessi's, we kindly ask that in order to qualify for the exchange please keep the shoes clean, unworn outside, undamaged, unaltered, and with the original packaging. If it's not in these conditions, your shoes do not qualify for an exchange. Please also make sure that the packaging contains no tape or writing on it as a restocking fee of $5 will apply. Restocking fee will also apply for shoes shipped without original packaging.
If you have placed the order from our Canadian website or Pop store from Canada please fill out the form below:
If you have placed the order from our American website, please fill out the form below:
Or fill out this exchange form, if you made the purchase from our Kickstarter or Indiegogo.
Please submit an exchange request within 30 days of receiving your Vessi's.
Our warehouse cannot accept any exchanges that have not been documented in the exchange forms.
Click here to see more details about our Return/Exchange policy.