If you would like to return your Vessi's for a refund, we kindly ask that in order to qualify for the refund please keep the shoes clean, unworn outside, undamaged, unaltered, and with the original packaging. You will not qualify for a refund if these conditions are not met. Please also make sure that the packaging contains no tape or writing on it as a restocking fee of $5 will apply. Restocking fee will also apply for shoes shipped without original packaging.
If you have placed the order from our Canadian website or Pop store from Canada please fill out the form below:
If you have placed the order from our American website, please fill out the form below:
Or fill out this return form, if you made the purchase from our Kickstarter or Indiegogo.
Please submit a return request within 30 days of receiving your Vessi's.
Click here to see more details about our Return/Exchange policy.